Can you cancel your VivaAerobus flight and get a refund?
Can I cancel my VivaAerobus flight?
Do you have a flight with VivaAerobus that you can no longer use? Plans change, we know. We help many travellers like you recover money from their non-refundable flights every year.
Can I cancel my VivaAerobus flight and get a refund?
Yes! VivaAerobus allow cancellations free of charge, as long as you request it within 24 hours after the purchase of your ticket and with at least 7 days prior to the date of the flight. If you miss this 24 hour period, your ticket becomes non-refundable.
But you still have a few other options if you can't use your VivaAerobus flight. VivaAerobus allow name changes for their flights, which means that you can sell your flight to someone else and get a refund that way. There is more information about VivaAerobus' name change policy below.
Can I change my VivaAerobus flight?
Yes! VivaAerobus allow changes to the flight date, time and/or the route of your reservation.
Route changes may be performed through the Call Center or VivaTiendas. You have to pay a flight change fee.
The table below tells you how much you have to pay. Fees are charged per segment per passenger - so it will be double for a return flight. A payment of fare difference applies if the fare of the new ticket is higher than the fare of the original one you bought.
| Timing | Online | Point of Sale |
|---|---|---|
| More than 24 hours before flight | $80 USD | $90 USD |
| Between 4 and 24 hours before flight | $110 USD | $120 USD |
Note: The above fees apply to both Domestic (within Mexico) and International (to and from Mexico) flights.
Can I change the name on my VivaAerobus booking?
Yes! VivaAerobus allow name changes. You can change the name on your booking in order to transfer it to someone else. The cost to change the name on your ticket is $105 if you make the change online (Domestic & International flights) and $120 if you make the change at point of sale (Domestic & International flights).
Please note: All Changes of Name must be performed at least 4 (four) hours prior to the scheduled time of departure of the flight.
Where can I sell my VivaAerobus flight?
You can sell your flight on Voucher-Bridge. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.
In this blog post, you can learn more about how selling your flights on Voucher-Bridge works.
Legal Disclaimer
The information provided in this blog post is for general informational purposes only and does not constitute legal, financial, or professional advice. Always verify the terms and conditions of your travel bookings directly with the issuing company before listing them for sale. Voucher-Bridge is not responsible for any discrepancies between the information provided here and the actual terms of your specific travel bookings. Please consult with the travel provider directly for the most accurate and up-to-date information regarding cancellation policies, name change fees, and any applicable restrictions.