Transaction & Transfer Process Overview

On our Buy Flight Tickets page, you can search for specific destinations or, if you are feeling adventurous, surf through all of the posted flights. When you have selected the flight you want, you can bid for it. The seller then has the option to either accept or reject your bid. If accepted, you will then have 48 hours to place a final bid and send us the money. When we receive the funds, we will notify the seller, who will have 48 hours to accept the final bid and transfer the plane tickets in your name. The seller will pay the airline name change fees. If you or the seller misses your time windows, you have to reinstate your bid for the airline tickets. Once everything is done, you will be sent your booking confirmation and flight details.

If the seller doesn't accept your final bid or it times out, you can ask for a refund by sending us a short message and we will refund you shortly. If the seller asks for more money as the current price has gone up, you can either resubmit your final bid and pay the extra funds or ask for a refund.

This two-stage process with time constraints will stimulate you and the seller to buy/sell quickly, to avoid any changes in the airfare price. The bidding process allows you to agree the best price for the flight with the seller - at the time when you want to buy it. Flight prices fluctuate frequently and it is very likely that the price will have changed since the seller bought the ticket(s).

We will only send the money to the seller when they can no longer make further changes to the booking, or after the date of your flight. This is your protection against fraudulent sellers. You can thank us later!

You can use the comments box in your initial bid to ask the seller any questions you have. Don’t worry, you are not obliged to buy the travel deal when you submit the initial bid. You only commit when you submit the final bid and send Voucher-Bridge the money. You do not have to send a final bid if you do not like the seller’s response.

Yes, you can sell your travel voucher as long as the airline's terms and conditions allow for the voucher to be transfered to a third party for bookings. Unlike reselling flights, the nice thing with travel vouchers is there is no name change fee, so they can be easily used by a different person.

Learn more about how to sell your flight voucher at our comprehensive guide.

Posting your flight(s)

If you want to be in charge of the whole process, you can choose the standard option and post your offer on our Sell Flight Tickets page. You will need a Voucher-Bridge registration.

If you do not have much time, We will also create a Voucher-Bridge account for you using the email address and passwords provided for your airline account if available (or use a random password that you can easily reset). If someone is interested in your offer, you will receive an email and take charge of the rest of the process. If you sell your flight successfully, we will charge you 10% of the refund amount you receive (including name change fees). You will need to give us the details needed to access the booking - otherwise, we won’t be able to get the information we need to post the flight for you.

No asking price

If you purchased your flight through a travel agent, the travel agent’s rules about name changes will apply instead of the airline’s rules.

Selling your flight tickets

Buyers can bid for your flight tickets - they will offer you a price, which you can accept or reject (with or without offering them an alternative price). If you accept the offer, the buyer has 48 hours to place a final bid and send us the money for the flight. You will then have 48 hours from the time the buyer places the final bid to accept that final bid and transfer the flight tickets in the name of the buyer (and do anything else agreed with the buyer in the bidding process). You will receive a confirmation when the buyer sends us the money – only then you should proceed to transfer the flight tickets in their name. If you or the buyer misses your time windows, the buyer has to reinitiate the process from the beginning. You have to change the name associated with the ticket to the buyer’s name and you are the one who pays all airline transfer fees.

This two-stage process with time constraints will stimulate you and the seller to buy/sell quickly, to avoid any changes in the price of the flight tickets. If you are wondering why you cannot just set a price for the flight tickets from the beginning, it is to give you a chance to sell at the best price for you at the time of the sale, depending on the live price of the flight at that moment.

As part of our buyers' protection policy, you will receive the money from us only when you no longer have access to make further changes to the booking. If this is not possible, we will send you the money a few days after the flight’s take-off date. During that period we will keep the funds in our PayPal account - they will not be withdrawn or used by us for any purpose.

PayPal

We use only PayPal for our money transfers. PayPal charges us money transfer fees – around 4% of the transferred sum, and we pass on these fees to the sellers.

All airlines allow changes to the dates of your flight (outbound and inbound) for a fee, but only some allow modifications of your origin and/or destination - check our Airline Change Fees page for information and useful links. If you are changing the flight, all airlines ask you to pay the difference if the new flight is more expensive. However, if you are only changing the name, many airlines won't ask you to pay the difference on top of the fixed fee.

If you are changing the flight, make sure to make both changes (flight and name) in one go to avoid extra fees.

If your price is sold out and you do not know what amount to enter in the Current Airline Price field, you can use the current price of a similar flight. Use either a flight on the same day and with the same destinations but a different airline or the same flight with the same airline but for the day before or the day after. Make sure to mention in the description that the flight is sold out - it gives you more bargaining power for the price!

It depends on the airline. In most cases, it is between 2 hours to 1 day before the scheduled take-off time of the outbound flight. Most airlines allow name changes only for the entire itinerary (outbound and inbound flights). For specific information about name change rules, visit our Airline Name Change Fees page.

Our list includes airlines that have been confirmed to offer name changes/ticket transfers - some only in special circumstances. If you don’t see your airline listed and you have checked with them that name changes are allowed, please let us know and we will add it as soon as possible.

We will not send your money to the seller, before the flight tickets or holiday is completely transferred to you (what we call irreversibly transferred*) and you are happy that the flight ticket/holiday is the one offered.

ome flight tickets/holidays cannot be irreversibly transferred. In that case, we will pay the seller after you fly/ after the end of the holiday you bought. If something goes wrong in the process or the seller is offering a fake reservation, we will refund your money.

Given the Voucher-Bridge protection policy and the cost of name changes, there is no financial benefit for the seller to try and cheat and cause you the inconvenience of going through another booking.

* This is when the seller no longer has access to the booking and cannot make any further changes.

A booking is irreversibly transferred when the seller no longer has access to it to make further changes (e.g. to change the name again).

If the booking is linked to an online account with an airline, the booking will be irreversibly transferred when the seller changes the email associated with the account to the buyer’s email, and then the buyer changes/resets the password for the account. That way the seller will no longer have access to the account and will not be able to make further changes to the booking.

A booking is not irreversibly transferable when the flight tickets can be accessed using only a booking reference, flight details and surname of the passenger. The seller will always have that information and they will always be able to access the booking. In that event, the seller could change the name connected with the flight tickets multiple times and try to sell it to many buyers.

PLEASE NOTE: If the booking is not irreversibly transferred, we will transfer the money to the seller after the flight's take-off date/end of the holiday. If the seller changes the name again, he will not receive the fees he paid for the transfer to you, and you will receive your money back. We see no financial benefit for the seller to do so given the cost of name changes.

We suggest you request no more than 50% savings of the total benefit (this is the sum of the seller's refund and your savings). You are free to ask for any savings up to 75%; however, the seller is unlikely to accept less than 50% of the total benefit. After name change fees their refund will likely be no more than 20%-30% of the original price paid.

We use PayPal to transfer funds from buyers to sellers and PayPal charges us transaction fees, which we then pass onto you. These transfer fees are not our commission, and we do not keep any of the fees for ourselves. The PayPal fees will depend on the country and currency of the transaction. They vary between 3% and 5%.