Answer Summary

Can I cancel and get a refund from the hotel I booked through Trivago?

Cancellation and refund options depend on the airline, booking provider, fare rules, and timing. Always check the official policy before deciding whether to cancel, change, transfer, or resell unused travel value.

  • Check the official airline or booking-provider cancellation policy.
  • Confirm whether refund, credit, name change, or transfer options apply.
  • Review deadlines, fees, fare restrictions, and proof requirements.
Sell a voucherBrowse vouchersRead the FAQ

Common Questions

Can I cancel and get a refund from the hotel I booked through Trivago?
Cancellation and refund options depend on the airline, booking provider, fare rules, and timing. Always check the official policy before deciding whether to cancel, change, transfer, or resell unused travel value.
What should I check before using this guide?
Check the official airline or booking-provider terms, expiration date, transfer restrictions, fees, and proof requirements before making a decision.
How can Voucher-Bridge help?
Voucher-Bridge helps buyers and sellers understand voucher transfer steps, list unused travel value, use escrow payment, and get support during the transaction process.
←Back to Blog

Can I cancel and get a refund from the hotel I booked through Trivago?

Travel Tips

Voucher-Bridge

Can I cancel and get a refund from the hotel I booked through Trivago?

Trivago is only a search engine that helps you to compare deals across many different travel booking sites. When you find a booking on Trivago, it sends you to the seller's website to complete your purchase. Because the site does not process any purchases of your travel, you will have to cancel your accommodation directly with the site that you purchased your accommodation from. Whether you are able to cancel or not will depend on the terms and conditions of the supplier of your accommodation and/or the site you bought from your booking from.

Trivago works with many suppliers to help you compare deals. These suppliers include online travel agencies, hotel chains and independent hotels. Here is a list of the most common suppliers that Trivago connects you with. If you have booked an accommodation with one of the following sites and need assistance on cancelling, changing or getting a refund from your booking, we have provided links to our blog posts that will take you through the process and help you get a refund for your purchase.

Trivago's Top Booking Sites:

I cannot cancel my Trivago hotel because the room is non-refundable. What do I do?

Did you know that you can sell your hotel booking to another traveller and receive your refund that way? All you have to do is change the name on your reservation to the person who is buying the hotel accommodation from you. It won't cost you anything and you can recover some or all of the money you paid for your booking. Hotels allow you to change the name of the main guest under the reservation, which is how a booking is transferred from one person to the other.

Legal Disclaimer

The information provided in this blog post is for general informational purposes only and does not constitute legal, financial, or professional advice. Always verify the terms and conditions of your travel bookings directly with the issuing company before listing them for sale. Voucher-Bridge is not responsible for any discrepancies between the information provided here and the actual terms of your specific travel bookings. Please consult with the travel provider directly for the most accurate and up-to-date information regarding cancellation policies, name change fees, and any applicable restrictions.