Can I cancel my Jet2 Holiday and get a refund?
Cancellations and amendments for your package holiday with Jet2:
Please note this article is about a package holiday with Jet2. If you have flights only, this article explains how you can cancel your flights with Jet2.
What happens if I wish to cancel my Jet2 holiday?
The good news is that you can cancel your holiday with Jet2. The bad news is that you have to pay cancellation charges and you may not be able to recover much. It is important to note that the deposit you paid for when you booked your holiday (£60 per person) is non-refundable.
How do I cancel my Jet2 Holiday?
Jet2 allows you to cancel your holiday at any time. The cancellation is subject to a cancellation fee which is outlined in the table below. In order to cancel your Jet2 holiday, the lead person on your booking or your travel agent must send a notification in writing to Jet2. If needed the lead person can also contact Jet2 ’s Pre-Travel Services to cancel their booking.
| Period before departure within which notice of cancellation is received | % of total booking price retained by Jet2 Holidays |
|---|---|
| 70 days or more | Loss of deposit |
| 69-57 days | 30% (if greater than deposit) |
| 56-43 days | 50% |
| 42-29 days | 70% |
| 28-15 days | 90% |
| 14 days or less | 100% |
Important Note: The cancellation fees are dependent on when the Jet2 offices receives the cancellation confirmation. Please contact Pre-Travel Services if you wish to discuss this further. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to recover these charges.
It is important to keep in mind that if you cancel or change your Jet2 holiday, particular parts of your booking such as non-refundable room or transport arrangements will treat the change as a cancellation and will require you to pay all of the charges associated with that part of the booking. The supplier of your transportation may not allow you to exchange your booking for another date and will force you to have to pay full price to make an additional booking if you need to change the dates.
Do you think that that’s quite expensive? Do you want to recover more from your cancelled holiday? Many people are not aware of this, but you have an alternative to cancelling your booking – sell it to another person and get your refund that way. If this sounds like the better option, read the last section below ‘Can I sell my Jet2 Holiday’. If you can’t find any friends that want your booking, Voucher-Bridge can help you find a buyer.
Can I make changes to my Jet2 holiday once I have made a booking and what are the charges?
Not all changes are allowed, although Jet2 will try their best to accommodate for changes requested. Destination changes are not allowed. If you would like to change your Jet2 holiday booking you must make the request in writing. You are responsible for paying the fees that result from the change, the additional amendment fees charged and any increases in the cost of your holiday. The amendment fees resulting from changes made to your reservation are outlined in the table below.
Can I change the name on my Jet2 Holiday?
Do you know that you can change the name of the person who is travelling and sell your own holiday to someone else? That way you might be able to recover much more than simply cancelling your booking. Jet2 allows you to change the names on your reservations for an amendment fee that is charged per person. All names can be changed on a booking. Any changes are subject to an amendment fee, plus any increase in cost. The amendment fee is payable per person and will be advised at the time of the change. The name change fees are outlined in the table below:
| Amendment Fees | 70+ Days | 69-57 Days | 56-43 Days | 42-29 Days | 28-15 Days | 14 Days or less |
|---|---|---|---|---|---|---|
| Change of person (per person admin fees) | £40 | £40 | £50 | £50 | £50 | £150 |
| DOB (per person admin fees) | £10 | £10 | £10 | £10 | £10 | £10 |
| Date (per person admin fees) | £40 | £40 | £50 | £50 | £75 | £150pp + Difference in Holiday |
| Duration - extension of start or end date only (per person admin fees) | £40 | £40 | £50 | £50 | £75 | £150 |
| Cancel and rebook (per person admin fees) | £40 | £40 | £50 | £50 | £75 | £150pp + Difference in Holiday |
| Accommodation changes (per person admin fees) | £40 | £40 | £50 | £50 | £75 | £75pp no changes within 48 hours |
| Board Basis (per room admin fees) | £40 | £40 | £40 | £40 | £40 | £40 |
| Room (per room admin fees) | £40 | £40 | £40 | £40 | £40 | £75 |
Important Note: All fees and increase in costs are due on the day you make the change.
Can I recover more money from my Jet2 Holiday?
Does cancelling/changing your Jet2 Holiday sound unfairly expensive? You will loose your deposit, a percentage of your holiday costs and have to pay added cancellations or amendment fees. They will most likely keep your money and then go on to sell your holiday to someone else. Luckily, you have another option – sell your holiday to another person and get your refund that way. Contact Jet2 directly in writing and request to transfer your holiday in the name of another person. You will be responsible for paying the name change fee per person which is outlined in the table above. You are also responsible for paying any additional fees that arise from the change.
Visit Jet2 directly for more information on fee changes and to view their terms and conditions.
Legal Disclaimer
The information provided in this blog post is for general informational purposes only and does not constitute legal, financial, or professional advice. Always verify the terms and conditions of your travel bookings directly with the issuing company before listing them for sale. Voucher-Bridge is not responsible for any discrepancies between the information provided here and the actual terms of your specific travel bookings. Please consult with the travel provider directly for the most accurate and up-to-date information regarding cancellation policies, name change fees, and any applicable restrictions.